Store Manager - Wolford Boutique - Greenwich, CT
Company: Wolford America
Location: Greenwich
Posted on: January 26, 2023
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Job Description:
WolfordFrom iconic bodywear essentials in innovative fabrics to
athleisure that is equal parts fashion andfunction, Wolford is the
modern woman's 24/7 wardrobe solution.Established in 1950, Wolford
is a leading Skinwear manufacturer and brand specializing in
highqualitybodywear, legwear, lingerie and ready-to-wear. With a
renowned history of creatinglong-lasting exquisite fabrics and
technical innovations, the brand also meets the
highestenvironmental and sustainability standards in the textile
industry. The introduction of Wolford'sathleisure line, The W, as
well as The W Lab, a division dedicated to exclusive capsule
collectionswith internationally acclaimed designers, Wolford
harmoniously bridges aesthetics and valueswith high performance
pieces.With more than 250 monobrand points of sale and over 3,000
trading partners, the brand ispresent in more than 45 countries
worldwide. In addition to its presence at luxury departmentstores
around the world (Harrods, Selfridges, Bergdorf Goodman, Saks, and
more) along withspecialty retailers and e-tailers globally, Wolford
addresses its customers on-the-go lifestyle viatravel retail
businesses at airports and major railroad stations.Wolford is
synonymous with quality and innovation. This success is based on a
round-knittingtechnology specially developed and constantly refined
by Wolford, as well as on sophisticatedworkmanship and quality
checks applied to each of our products. In combination with the
finestyarns, this creates the specific comfort and product quality
underlying the Wolford brand and itsreputation.A household name in
the luxury legwear and bodywear industry, Wolford is committed
tobuilding confidence in the way women dress and feel. Comfort and
quality are of the utmostimportance and have been carried out over
the last 70 years.Job SummaryThe Store Manager is responsible for
the management of boutique and all related processes in order to
deliver the Wolford experience and achieve sales targets. The Store
Manager acts as an ambassador for the Company and promotes both the
Wolford culture and brand. Store managers are expected to work
during the stores highest volume sales days and seasons. Weekend
availability required.Primary responsibilities include: Sales
Generation, Staff Management, Operations and Visual
Presentation.Sales Generation Analyze sales results and provide
Action Plan with KPI achievement strategy Implement and execute
appropriate Clienteling programs, CRM, and corporate customer
initiatives Plan and execute marketing activities in conjunction
with directives Identify key areas within the market for new
business development opportunities, including partnering with
corporate PR / Marketing team and with Mall Management or BIDs
(Business Improvement Districts) to enhance market awareness
Responsible for all controllable store expenses to ensure
profitabilityStaff Management Effectively communicate / review
store sales performance with staff Recruitment and hiring of Sales
Consultants according to HR guidelines Develop team members through
ongoing and annual appraisal by evaluating and monitoring
individual monthly sales goals, KPIs, operations, and customer
service Ensure effective processes and guidelines (operations, HR
issues, financial issues, health and safety) as set by the company
or federal, state, or local law Planning and organization of staff
scheduling and attendance Authorize employee timesheets and respect
payroll budgetsOperations Execute an excellent customer feedback
management program according to company and regional guidelines
Execution of stock control and filing of stock data in order to
minimize stock losses Support retail team in building the right
assortment for the boutique Monitor, analyze, and inventory needs
Cash Handling- ensure money taken balances with information given
by the POS system on a daily basis, and justify and correct any
discrepancy Enforce LP guidelines Supervise semi-annual inventory
and rectify any discrepancies Open & closing key holding
responsibilities Maintain company standards of cleanliness and
organization Ensure execution of excellent visual merchandising
according to seasonal collections and company visual guidelines
Maintain sales floor, fixtures, products, packaging, and back stock
areas Attend sales / training meetings and ensure all staff members
are fully trained in operational, product knowledge, and sales and
customer service standards Monitor all store equipment regularly to
ensure safetyEmployment TypeFull-timeBenefits Employee discount and
bi-annual clothing allowance (subject to local tax requirements)
Bonus potential Health, vision and dental insurance benefits for
qualifying full-time employeesBlack Out Dates: February 10th-14th,
Black Friday through New Years Day annually. Seasonal locations
blackout periods may vary.Powered by JazzHR
Keywords: Wolford America, Greenwich , Store Manager - Wolford Boutique - Greenwich, CT, Hospitality & Tourism , Greenwich, Connecticut
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