Store Manager - Wolford Boutique - Greenwich, CT

Company: Wolford America
Location: Greenwich
Posted on: January 26, 2023

Job Description:

WolfordFrom iconic bodywear essentials in innovative fabrics to athleisure that is equal parts fashion andfunction, Wolford is the modern woman's 24/7 wardrobe solution.Established in 1950, Wolford is a leading Skinwear manufacturer and brand specializing in highqualitybodywear, legwear, lingerie and ready-to-wear. With a renowned history of creatinglong-lasting exquisite fabrics and technical innovations, the brand also meets the highestenvironmental and sustainability standards in the textile industry. The introduction of Wolford'sathleisure line, The W, as well as The W Lab, a division dedicated to exclusive capsule collectionswith internationally acclaimed designers, Wolford harmoniously bridges aesthetics and valueswith high performance pieces.With more than 250 monobrand points of sale and over 3,000 trading partners, the brand ispresent in more than 45 countries worldwide. In addition to its presence at luxury departmentstores around the world (Harrods, Selfridges, Bergdorf Goodman, Saks, and more) along withspecialty retailers and e-tailers globally, Wolford addresses its customers on-the-go lifestyle viatravel retail businesses at airports and major railroad stations.Wolford is synonymous with quality and innovation. This success is based on a round-knittingtechnology specially developed and constantly refined by Wolford, as well as on sophisticatedworkmanship and quality checks applied to each of our products. In combination with the finestyarns, this creates the specific comfort and product quality underlying the Wolford brand and itsreputation.A household name in the luxury legwear and bodywear industry, Wolford is committed tobuilding confidence in the way women dress and feel. Comfort and quality are of the utmostimportance and have been carried out over the last 70 years.Job SummaryThe Store Manager is responsible for the management of boutique and all related processes in order to deliver the Wolford experience and achieve sales targets. The Store Manager acts as an ambassador for the Company and promotes both the Wolford culture and brand. Store managers are expected to work during the stores highest volume sales days and seasons. Weekend availability required.Primary responsibilities include: Sales Generation, Staff Management, Operations and Visual Presentation.Sales Generation Analyze sales results and provide Action Plan with KPI achievement strategy Implement and execute appropriate Clienteling programs, CRM, and corporate customer initiatives Plan and execute marketing activities in conjunction with directives Identify key areas within the market for new business development opportunities, including partnering with corporate PR / Marketing team and with Mall Management or BIDs (Business Improvement Districts) to enhance market awareness Responsible for all controllable store expenses to ensure profitabilityStaff Management Effectively communicate / review store sales performance with staff Recruitment and hiring of Sales Consultants according to HR guidelines Develop team members through ongoing and annual appraisal by evaluating and monitoring individual monthly sales goals, KPIs, operations, and customer service Ensure effective processes and guidelines (operations, HR issues, financial issues, health and safety) as set by the company or federal, state, or local law Planning and organization of staff scheduling and attendance Authorize employee timesheets and respect payroll budgetsOperations Execute an excellent customer feedback management program according to company and regional guidelines Execution of stock control and filing of stock data in order to minimize stock losses Support retail team in building the right assortment for the boutique Monitor, analyze, and inventory needs Cash Handling- ensure money taken balances with information given by the POS system on a daily basis, and justify and correct any discrepancy Enforce LP guidelines Supervise semi-annual inventory and rectify any discrepancies Open & closing key holding responsibilities Maintain company standards of cleanliness and organization Ensure execution of excellent visual merchandising according to seasonal collections and company visual guidelines Maintain sales floor, fixtures, products, packaging, and back stock areas Attend sales / training meetings and ensure all staff members are fully trained in operational, product knowledge, and sales and customer service standards Monitor all store equipment regularly to ensure safetyEmployment TypeFull-timeBenefits Employee discount and bi-annual clothing allowance (subject to local tax requirements) Bonus potential Health, vision and dental insurance benefits for qualifying full-time employeesBlack Out Dates: February 10th-14th, Black Friday through New Years Day annually. Seasonal locations blackout periods may vary.Powered by JazzHR

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