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Director, Global HR Technology and Digital Transformation

Company: GXO Logistics
Location: Greenwich
Posted on: January 16, 2022

Job Description:

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Director, Global Human Resources Technology and Digital Transformation, you are responsible for leading the HR Technology Team in the development, definition, delivery and alignment of the global HR technology strategy, roadmap, governance and support model with business values and objectives. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day:

  • Ensure seamless Transitional Service Agreement (TSA) exit as part of the recent company spinoff
  • Drive key projects necessary to set a strong foundation to support the development of the global HR operating model and digital transformation journey
  • Oversee the global HR technology portfolio that supports each stage of new employees with direct ownership of SuccessFactors, service management technology (e.g. ServiceNow, PowerApps, Employee Portal), Kronos and future opportunities to expand scope regionally and globally
  • Develop and deliver the multiyear HR Technology strategy, roadmap, and support model in alignment with GXO's values and objectives
  • Elevate the relationship and act as a true partner with global and regional HR business partners, centers of expertise, People Services team, and cross-functional partners; set the direction and optimization of the HR technology portfolio to meet business needs while creating scalable, standardized, automated solutions
  • Establish and lead a high performing team with a culture of accountability that ensures delivery of timely and quality services
  • Lead the prioritization efforts and refinement of the global HR technology governance model
  • Accountable for the global design and management of HR technology and system programs, policies, processes, procedures, standards and security
  • Identify areas to enhance the use of existing and/or new solutions to drive operational efficiencies and improve the employee experience
  • Manage the implementation of new functionality and business process improvements such as requirements gathering/documentation, UAT testing, roll-out, end-user training and adoption
  • Remain proficient in the latest HR technology trends with a relentless focus on continuous improvement
  • Responsible for vendor management including monitoring internal and external service levels and regular business reviews What you need to succeed at GXO:At a minimum, you'll need:
    • Bachelor's degree in related field or equivalent related work or military experience
    • 7 years of HR technology experience
    • Strong skills and experience with applications that support HR systems
    • Experience working with ERP HR systems (e.g. SuccessFactors), ServiceNow and/or related technologies
    • Experience managing a global organization, leading onshore and offshore functional and technical teams
    • Experience with Microsoft Office (Excel, Word and Power Point)It'd be great if you also have:
      • 3 years of HR Technology leadership experience
      • Proven understanding of HR, payroll, finance and IT business processes and how they impact HR systems
      • Experience working within large, global, complex matrix organizations with a blended workforce of exempt and non-exempt employees
      • Strong project management and organizational skills
      • Skilled with being both hands-on operator as well as strategic leader
      • Proven ability to work in cross-functional, fast-paced environment
      • Skilled with driving complex operational initiatives
      • A collaborative, "no-surprises" approach to getting work doneWe engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
        GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Keywords: GXO Logistics, Greenwich , Director, Global HR Technology and Digital Transformation, IT / Software / Systems , Greenwich, Connecticut

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