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Senior ServiceNow Application Developer

Company: Interactive Brokers
Location: Greenwich
Posted on: May 14, 2022

Job Description:

Job Description Join the INTERACTIVE BROKERS Team Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. We offer award-winning desktop, mobile and web applications which provide our clients with the tools they need to be successful. Interactive Brokers Group, Inc. (IBKR); is rated 1 - Best Online Brokers 4 years in a row by Barron's , Best Online Brokers - Barron's Award (read more). As of today March 2022, we serve 1.54M clients in over 200 countries and territories worldwide. Since inception, we have been committed to delivering value through technological innovation, and providing our clients with unprecedented access to global markets at the lowest cost. IBKR is looking for a developer to join the Enterprise Tools team. This individual initially will develop solutions within various ServiceNow application suites. The initial focus will be on HR and ITSM, and will facilitate the design, development, and support of system integrations between ServiceNow and other internal systems and cloud-based application platforms. There will be additional opportunities and responsibilities for a successful candidate working on other enterprise applications as well. You will be part of: An Enterprise Application Development team responsible for support of Interactive Brokers current deployment of ServiceNow, as well as the development and implementation of future capabilities on the platform. The team may also assume administration and development duties for other enterprise application platforms in the future. You will be responsible to: Design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Provide, strategic and tactical support to organizational stakeholders and end-users of ServiceNow and other enterprise application products. Analyze, prioritize, triage, and resolve Support tickets and requests. Work with internal IT teams to design, develop and/or facilitate infrastructure automation. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Build and maintain documentation, training materials, and support guidelines. You are someone who has: A BS in Computer Science or in any related field. 6 years of professional programming or infrastructure engineering experience. Demonstrable ServiceNow administration and development experience with platform features including client and server JavaScript development, GlideAjax, Service Catalog administration, Flow Designer and Integration Hub, Transform Mapping, Business Rules, and Script Includes. A strong understanding of ITIL and experience with configuration management database setup / support and workflow management. Development experience with HRSD and ITSM ServiceNow application suites. API and RESTful web services development experience leveraging JSON, XML, YAML. A willingness to learn and support additional platform features and applications as necessary. Strong verbal and written communication skills. Good to Haves: Experience with designing, developing, and configuring ServiceNow UX features such as Service Portal widgets and workspaces Familiarity with ITOM and Hardware/Software Asset Management ServiceNow application suites Demonstrated an ability to configure Performance Analytics solutions Automated Testing Framework configuration and deployment experience Non-JS Scripting Language fluency (Python, Ruby, Perl, PowerShell, Bash, etc.) Deployed and supported solutions based on common IT Automation tools (Ansible, Jenkins, Chef, Puppet, etc.) Industry certifications related to ServiceNow, Atlassian application administration, Ansible, Jenkins, Puppet, Ruby or any other related technology Experience supporting business requirements and developing processes using Lean Architecture and Agile methodologies Experience administering Atlassian applications such as Jira and Confluence Company Benefits & Perks Competitive salary, annual performance-based bonus and stock grant Retirement plan 401(k) with competitive company match Excellent health and welfare benefits including medical, dental, and vision benefits Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP) Paid time off and a generous parental leave policy Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack Corporate events including team outings, dinners, volunteer activities and company sports teams Education reimbursement and learning opportunities Modern offices with sit/stand desks and multi-monitor setups Company Overview Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR's premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field. Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools. Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Russia, Singapore, Switzerland and United Kingdom. IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world. Click HERE to view a short video with a few words from current Interactive Brokers employees. (If the hyperlink is not active, copy and paste the following URL in your browser: For more information, please visit

Keywords: Interactive Brokers, Greenwich , Senior ServiceNow Application Developer, IT / Software / Systems , Greenwich, Connecticut

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