Senior Manager Global SSU Business Services

Company: Regeneron Pharmaceuticals, Inc.
Location: Armonk
Posted on: November 1, 2025

Job Description:

This role requires 4-days onsite per week in one of office locations. This role is NOT eligible to be fully remote. The Senior Manager SSU Business Services will play a pivotal role in supporting the Site Start-Up (SSU) team by identifying, implementing, and optimizing solutions that enhance business efficiency and effectiveness. This role will focus on analyzing current processes, introducing innovative tools and technologies, and fostering cross-functional collaboration to streamline SSU operations and achieve organizational goals. A typical day in this role looks like: System and Tool Management: Ensure that SSU tools and systems are effectively supporting business operations and meeting team needs. Work closely with stakeholders to identify opportunities for improvement and ensure tools are aligned with organizational goals. Coordinate updates and enhancements to existing tools to improve workflows and address evolving business needs. Provide guidance and support to the SSU team in using tools effectively, helping resolve any challenges they encounter. Business Needs Assessment: Collaborate with SSU leadership and teams to identify gaps, challenges, and inefficiencies in current processes. Gather requirements and feedback from stakeholders to prioritize tool and system development efforts, ensuring alignment with SSU objectives. Innovation and Development: Use creativity and problem-solving skills to design and propose innovative tools and solutions that address business needs and improve process efficiency. Partner with GDIT, DADs teams, or other relevant departments to develop and implement new tools and systems that drive operational excellence. Ensure new solutions are scalable, user-friendly, and aligned with SSU goals and industry standards. Reporting and Analytics: Maintain and improve existing SSU reports, ensuring data accuracy, relevance, and actionable insights. Develop new reporting mechanisms to support data-driven decision-making and process optimization. Collaboration and Communication: Serve as the primary point of contact between SSU and technical teams, ensuring clear communication of requirements, timelines, and priorities. Facilitate training and user adoption for new tools and systems within the SSU team, fostering a culture of continuous improvement. Continuous Improvement: Drive continuous improvement by proactively shaping Veeva solutions and other Regeneron tools to create strategies to align with evolving industry standards and regulations, ensuring sustained compliance and strong operational performance. Stay updated on industry trends and emerging technologies relevant to SSU operations, recommending enhancements to tools and processes to ensure efficiency and effectiveness Leadership & Team Collaboration: Lead and support meetings, sending meeting invites, setting agenda, creating minutes, and following up with actions with cross-functional teams, as required. Present to the Regeneron Steering Committee and request endorsement of system enhancements, as needed. Manage, mentor, train and support other members of the team as required May require up to 25% travel This role may be for you if you have: Relevant experience with Clinical Trials, documents and responsibilities internal and external to the Sponsor Relevant experience or familiarity with Veeva Vault Clinical modules and existing functionality Subject Matter Expertise in CTMS, TMF and Organization/Person Profile Management Ability to communicate complex issues to internal and external partners driving effective decision-making is required. Ability to prioritize multiple important tasks and maintain high quality of work and appropriately communicate items that could impact timelines or quality is required. Detail oriented collaborator with demonstrated ability to adapt to change is required. Proven experience in a multi-disciplinary environment is required. Cross-functional Coordination Skills - ability to collaborate within own department/function as well as across departments to resolve issues is required. Problem Solving / Decision-making - takes an active role in analyzing and synthesizing problems and issues is required. Risk Management Skills - evaluating risks based on thorough business analyses is required. Project Management - ability to take a leadership role in managing projects is required. Advanced Excel skills (e.g., pivot tables, complex formulas, macros) are required. Fundamental understanding of programming concepts (e.g., SQL, Python, or similar) is preferred. Management of direct reports is preferred. In order to be considered qualified for this role, a minimum of a Bachelor's degree and 8 years of relevant clinical trial experience is required. Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries specific benefits, please speak to your recruiter. Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regenerons roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regenerons on-site policy and expectations for your role and your location. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc. Salary Range (annually) $132,400.00 - $216,000.00

Keywords: Regeneron Pharmaceuticals, Inc., Greenwich , Senior Manager Global SSU Business Services, IT / Software / Systems , Armonk, Connecticut