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Administrative Assistant (Bilingual Front Desk Receptionist)

Company: Family Centers
Location: Greenwich
Posted on: January 9, 2022

Job Description:

Administrative Assistant (Bi-Lingual Front Desk Medical/Dental Receptionist)Family Centers Healthcare seeks an energetic and compassionate individual with administrative and receptionist experience to join the team at Family Centers, non-profit organization offering health care, education and human services to children, adults, and families living in Lower Fairfield County. The health center provides primary healthcare, dental and mental health services to those living in Greenwich Public Housing communities and the surrounding neighborhoods.The Role:The Administrative Assistant performs various duties as an administrative member of the health center team. Responsibilities include but not limited to performing general office and administrative operations at the health centers. The position reports to the Front Office Coordinator and Health Center Manager.Responsibilities include:Greet and check in patients and assist them in accessing services in a timely mannerAnswer telephone, provides information to callers, routes calls as appropriate, take clear & concise messages and contacts appropriate staff to promote effective communications.Maintain patient charts/records/clinic logs and database in health centerMaintain appointment books, schedule patients, and medical/dental appointments to organize office visits and meetings ensuring adequate provider coverage and smooth patient flow and customer satisfaction.Request and verify all demographic information as well as insurance information including authorization and precertification.Set up meetings as requested, arranging for appropriate equipment and refreshments as necessary.Initiate follow-up calls as necessary and gather information for meetings to assure a well-organized event.File and scan documents in order to maintain complete records regarding patients and office operations.Perform duties as needed for patient registration and billing in absence of other staff.Audit office supplies and inventory monthly and documents what is needed. Order necessary supplies.Contact and complete work orders for the IT and facilities departmentCollect payments from patients for charges and copays. Complete all necessary documentation for payments accrued. Reconcile payments daily.Assist in distributing surveys and assessmentsDemonstrate professional, courteous, and respectful attitude during interactions with patients and guests of the health center.On call for dental patients, and transfer call to appropriate provider when necessaryPerform other duties as assigned by the Front Office Coordinator and Health Center ManagerUpdate MSDS book and Q.A. manualRequired Qualifications:Bi-lingual Spanish requiredAssociates Degree or Business Institute CertificateTwo years prior administrative/executive assistant experience preferred.Exposure/experience with Medical terminology and physician billing practicesExcellent communication and interpersonal skills.Demonstrated computer skills including typingDemonstrated ability to handle multiple priorities and to deal calmly with individuals under stressful situations.Rewards:Salary commensurate with experience. A suite of benefits including generous paid time off,medical, dental, vision, tax-free spending accounts, disability, life and AD insurance. Additional benefits include an employee assistance plan, pet insurance, critical accident and illness,wellness services, tuition reimbursement, and retirement savings. The opportunity to work for an employer consistently rated one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and a perfect 100 Encompass rating by Charity Navigator 10.Special Note: As the COVID-19 pandemic continues to impact our community and beyond, it is Family Centers' commitment to the safety of employees, contractors, volunteers, patients, clients, and student interns, by requiring proof of vaccinations for COVID-19 (or have an approved medical or religious exemption on file).For more information and to apply, please visit on our LinkedIn pageFamily Centers is an Equal Opportunity Employer and offers a competitive salary, training, and generous benefits package.

Keywords: Family Centers, Greenwich , Administrative Assistant (Bilingual Front Desk Receptionist), Other , Greenwich, Connecticut

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