GreenwichRecruiter Since 2001
the smart solution for Greenwich jobs

Bilingual Call Center Representative

Company: Vaco Staffing
Location: Greenwich
Posted on: June 20, 2022

Job Description:

Industry: MedicalCompensation: $19/hr5 days a week in office, Contract-to-hire , Full Medical Benefits. Responsibilities:

  • Answering high volume phone queue.
    • Book appointments, coordinate and re-schedule patients and confirm appointments using computerized system.
      • Screens calls, takes messages and directs to appropriate triage.
        • Block schedules for surgeries, vacations, PTO, etc.
          • Prepares the daily schedule of physicians' office, OR and on-call coverage.
            • Televox: check reports for cancellations daily and remove from schedule.
              • Record details of inquiries, comments and complaints.
                • Opens and closes switchboard according to established procedure.
                  • Follows all HIPAA regulations as instructed.
                    • Check New Patient list for duplicates.
                      • Communicate and coordinate with internal departments.
                        • Customer service email correspondence (must have proper grammar to compose emails to clients.)
                          • Follows ONS' policies and procedures.
                            • Perform administrative functions/tasks and other duties/projects as assigned.

Keywords: Vaco Staffing, Greenwich , Bilingual Call Center Representative, Other , Greenwich, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Greenwich RSS job feeds