Front Desk Specialist

Company: ORTHOPAEDIC & NEUROSURGERY SPECIALISTS P.C.
Location: Greenwich
Posted on: May 25, 2023

Job Description:

Job Details

Level
Entry

Job Location
ONS- Greenwich (2100) - Greenwich, CT

Position Type
Full Time

Education Level
High School

Travel Percentage
None

Job Shift
Day

Job Category
Admin - Clerical

Description

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Rooted in the 100-plus-year legacy of its founding partners, the network spans the Northeast with 128 physicians, over 1100 employees, and 28 locations from Connecticut, New York, and Massachusetts.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").

Responsibilities:

• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.
  
  Qualifications
  
  
  • High school diploma or equivalent, Bachelor's degree preferred.
  • Minimum one to three years experience as registrar or similar function required.
  • Medical Specialist office experience preferred.
  • Ability to use computerized systems.
  • Must be detail-oriented and accurate.
  • Ability to work well under pressure.
  • Strong interpersonal and customer service skills.
  • Knowledge of different insurance carriers and plan types is a plus.
    
    We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").
    
    IND2

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