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Production SUpport ENgineer

Company: Open Systems Technologies
Location: Greenwich
Posted on: May 7, 2021

Job Description:

Company DescriptionGlobal Hedge FundJob DescriptionPositionSummaryThis is a unique opportunity to work in a challenging, fast-paced environment along side associates, portfolio managers, and traders at the largest fund in the world. As a Support Engineer, you will resolve time-critical issues in resourceful and clever ways. You will partner with the software engineering team and the infrastructure team to design and build solutions to prevent these issues from recurring. You will be considered an expert on our production systems and many will rely on you for advice and knowledge. Your ability to do this well will be crucial in helping implement desired views on the market for clients.The role duties include, but are not limited to:Troubleshoot and resolve complex, time-critical issues across a range of in-house and vendor applications and infrastructure.Identify and understand recurring problems and points of pain. Help solve and prevent troduce new applications into the production environment in a quality, sustainable way oriented to maximizing user valueDrive evolution of our technology to increase availability and improve functionalityPosition requires:Common sense, judgment and logical problem solving skills, yet enough humility to know when to ask for posure, combined with diligence, caution, and high responsibility. Imagine a nuclear power plant or an emergency room employeeDemonstrated ability to support a diverse portfolio of complex, business critical technology productsClear, concise communication to both technical and non-technical individualsStrong technology fundamentals You need to quickly get your arms around unfamiliar spacesIn addition, to succeed within our unique culture and work environment, individuals must demonstrate humility, innate curiosity, and openness to new ideas and approaches. Candidates must be driven, confident, and goal-oriented.SummaryType:Full-timeFunction: Information TechnologySDL2017

Keywords: Open Systems Technologies, Greenwich , Production SUpport ENgineer, Professions , Greenwich, Connecticut

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