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Healthcare Customer Service Representative

Company: Aston Carter
Location: Greenwich
Posted on: November 18, 2021

Job Description:

Description:MUST HAVES: 1. Call Center 2. Customer Service 3. Microsoft Office Here are the job duties: - Book appointments, coordinate and re-schedule patients and confirms appointments using computerized system. - Answering high volume phone calls -Screens calls, take messages and directs to appropriate triage. - Block schedules - Prepares the daily schedule of physicians office, OR and on-call coverage. - Televox: check reports for cancellations daily and remove from schedule. -Record details of inquiries, comments and complaints. - Opens and closes switchboard according to established procedure. - Follows all HIPAA regulations as instructed. - Check New Patient list for duplicates. - Communicate and coordinate with internal departments. - Customer service email correspondence - Perform administrative functionsSkills:Customer Service, customer support, inbound call, csr, call center customer service, schedule appointments, Customer service call center, patient demographics, Customer service, Data entry, Call centerTop Skills Details:Customer Service,customer support,inbound call,csr,call center customer service,schedule appointments,Customer service call center,patient demographicsAdditional Skills & Qualifications:1- Minimum 1 year of experience working in a high end retail or hospitality experience 2. Knowledge of Microsoft Office NICE TO HAVE: - Bilingual SpanishExperience Level:Entry LevelAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Greenwich , Healthcare Customer Service Representative, Sales , Greenwich, Connecticut

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